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FREQUENTLY ASKED QUESTIONS

FAQ: FAQ

IS COUNSELLING CONFIDENTIAL?

  • Privacy and confidentiality are the cornerstones of my work.  I am committed to maintain the integrity of your personal information.  Only under some specific parameters – such as imminent danger, a minor at risk, or a court subpoena would I be required to take appropriate steps to maintain safety.

WHAT CAN I EXPECT IN OUR WORK TOGETHER?

  • In our work together, we may explore your core beliefs, triggers, attachments, and childhood experiences that have left emotional imprints on your present day struggles.  

  • In our work together, you can expect to be heard and understood.  You can also expect a deeper understanding about the experiences that you have had that have shaped your personal life narrative and find more adaptive ways of coping as well as concrete tools and strategies.  

  • I apply a hybrid model based on Cognitive Behaviour Therapy (CBT), Mindfulness Based Cognitive Therapy (MBCT), Existential Psychotherapy, Narrative Psychology, Attachment Theory, EMDR, Psychodynamic and Positive Psychology.

WILL MY INSURANCE COVER CLINICAL COUNSELLING & PSYCHOTHERAPY SERVICES?

  • I do not accept insurance directly. However, I do provide receipts which you can submit to your insurance provider for reimbursement. Please check with your insurance provider to determine what is covered and if they cover RCC designations.

 I SENT A MESSAGE, WHEN CAN I EXPECT A REPLY?

  • ​I am in back-to-back sessions throughout my workday and I'm only able to guarantee emails on Friday afternoons related to session bookings/scheduling.

WHAT IS YOUR CANCELLATION POLICY?

  • I require at least 24-hours’ notice to cancel or reschedule an appointment in order to reallocate your appointment to another client. Appointments cancelled or rescheduled without 24-hours’ notification are charged in full. Appointments are in demand and your early cancellation will give another client the possibility to gain timely access to therapeutic support.

DO YOU OFFER IN-PERSON APPOINTMENTS?

  • At this time all of my appointments are provided by video and telephone and I am not offering in-person appointments. Please let me know if you are looking for a recommendation to psychotherapists who are currently providing in-person appointments.

HOW DO I BOOK AN APPOINTMENT?

  • To book an appointment, please fill out a profile on the booking site and then reach out by email to obtain access to book directly.

FAQ: FAQ
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